Terms of Service
Please read these terms carefully as they govern your use of Collegizer's platform and services.
Last Updated: January 15, 2024
Table of Contents
1. Acceptance of Terms
By accessing and using Collegizer's website, platform, and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
2. Service Description
Collegizer is an online platform that connects students with verified college admissions consultants and provides related educational services.
Our services include but are not limited to: consultant matching, video conferencing, application guidance, essay review, interview preparation, and educational resources.
We facilitate connections between students and independent consultants but do not guarantee admission to any educational institution.
3. User Accounts and Registration
To access certain features, you must create an account by providing accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 13 years old to create an account. Users under 18 must have parental consent.
You agree to notify us immediately of any unauthorized access to your account.
4. User Conduct and Responsibilities
You agree to use our services only for lawful purposes and in accordance with these Terms.
You will not engage in any activity that interferes with or disrupts our services or servers.
You will not impersonate any person or entity or misrepresent your affiliation with any person or entity.
You will not upload, post, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
Students and consultants must maintain professional conduct during all interactions on our platform.
5. Consultant-Specific Terms
Consultants must provide accurate information about their qualifications, experience, and expertise.
Consultants are independent contractors and not employees of Collegizer.
Consultants must maintain appropriate professional boundaries and provide services in a timely manner.
Collegizer reserves the right to verify consultant credentials and remove consultants who violate our standards.
Consultants agree to our commission structure and payment terms as outlined in their consultant agreement.
6. Payments and Refunds
Payment is required for premium services and consultant sessions as indicated on our platform.
All payments are processed securely through our third-party payment processors.
Refunds may be available in certain circumstances as outlined in our refund policy.
Students may request refunds for unused sessions within 30 days of purchase, subject to consultant approval.
Collegizer retains a service fee for facilitating the platform and payment processing.
7. Intellectual Property
All content on our platform, including text, graphics, logos, images, and software, is owned by Collegizer or its licensors.
You may not reproduce, distribute, modify, or create derivative works of our content without explicit permission.
User-generated content remains owned by the user but grants Collegizer a license to use, display, and distribute such content as necessary for our services.
Consultants retain ownership of their original content but grant students and Collegizer appropriate usage rights.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
We implement appropriate security measures to protect your personal information.
We do not sell your personal information to third parties.
Video sessions may be recorded for quality assurance purposes with user consent.
9. Disclaimers and Limitations
Our services are provided 'as is' without warranties of any kind, either express or implied.
We do not guarantee that our services will be uninterrupted, error-free, or secure.
Collegizer does not guarantee admission to any educational institution or specific outcomes from consultant services.
We are not responsible for the actions, advice, or conduct of consultants on our platform.
Your use of our services is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Collegizer shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claims shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for any reason including breach of these Terms.
You may terminate your account at any time by contacting our support team.
Upon termination, your right to use our services will cease immediately.
Provisions that by their nature should survive termination will remain in effect after termination.
12. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the jurisdiction where Collegizer is incorporated.
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration.
You waive any right to participate in class-action lawsuits or class-wide arbitrations.
If arbitration is unavailable, disputes will be resolved in the courts of our jurisdiction.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@collegizer.com
Address: [Company Address]
We will respond to inquiries within 48 hours during business days.
Important Notice
These Terms of Service constitute a legally binding agreement between you and Collegizer. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you have any questions about these terms or need clarification on any provision, please contact our legal team before using our services.
Questions About Our Terms?
Our legal team is here to help clarify any questions you may have about our Terms of Service.
Legal Inquiries
legal@collegizer.com
General Support
support@collegizer.com