Contact Us
Have questions or need assistance? We are here to help with your college admissions journey.
Send Us a Message
Contact Information
Email Us
General Inquiries:
info@collegizer.com
Support:
support@collegizer.com
Call Us
Customer Support:
(800) 123-4567
Monday - Friday, 9AM - 6PM EST
Hours of Operation
Our platform is available 24/7, but our support team is available:
Monday - Friday: 9AM - 8PM EST
Saturday: 10AM - 5PM EST
Sunday: Closed
Headquarters
123 Education Avenue
Cambridge, MA 02138
United States
Frequently Asked Questions
How quickly can I expect a response to my inquiry?
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call our customer support line for immediate assistance.
I am having technical issues with the platform. What should I do?
For technical support, please email support@collegizer.com with details about the issue you are experiencing, including screenshots if possible. Our tech team will assist you as soon as possible.
How do I request a refund for a consultation?
If you are not satisfied with a consultation, please contact us within 48 hours of the session. You can submit a refund request through your account dashboard or by emailing support@collegizer.com.